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The Pontchartrain Hotel

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The Pontchartrain Hotel

In New Orleans (Lower Garden District)

2031 St. Charles Avenue
New Orleans, LA 70130
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Amenities

24-hour front desk
Free wifi
Bars/lounges
Restaurants

Property amenities

Things to do

Proposal/romance packages available Free use of nearby fitness center

Parking and transportation

No accessible shuttle Valet parking (surcharge)

Internet

Free WiFi Internet access in public areas - high speed

Popular amenities

24-hour front desk Free WiFi Number of bars/lounges - 2 Number of restaurants - 3

Food and drink

Banquet hall Wheelchair-accessible on-site restaurant Number of bars/lounges - 2 Number of restaurants - 3 Number of coffee shops/cafes - 1

Guest services

Dry cleaning/laundry service Luggage storage Porter/bellhop 24-hour front desk Smoke-free property ATM/banking

Conveniences

Dry cleaning/laundry service Proposal/romance packages available Luggage storage Porter/bellhop 24-hour front desk Smoke-free property Free use of nearby fitness center Elevator ATM/banking

Accessibility

Elevator door width (inches) - 38 Wheelchair accessible (may have limitations) Elevator door width (centimeters) - 97 Wheelchair-accessible on-site restaurant Wheelchair-accessible public washroom Well-lit path to entrance Stair-free path to entrance Elevator Wheelchair accessible path of travel

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About this property

The Pontchartrain Hotel

In New Orleans (Lower Garden District)

In the heart of New Orleans, The Pontchartrain Hotel is within a 5-minute drive of Magazine Street and Ernest N. Morial Convention Center. This hotel is 1.6 mi (2.5 km) from Caesars Superdome and 1.6 mi (2.5 km) from Smoothie King Center.

Room Features

Make yourself at home in one of the 106 guestrooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Languages

English, Spanish

Hotel Rooms

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Packages

Policies

Check-in

Check-in start time: 4:00 PM

Minimum check-in age: 21

Check-out

11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Maximum number of pets per room 2, Pet max weight (per pet) in lb is 50, Pet max weight (per pet) in kg is 23, Service animals are allowed, Service animals are exempt from fees/restrictions, Only dogs are allowed, Pets allowed

Important Information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay
  • Resort fee: USD 23.35 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Nearby fitness center access
  • Phone calls

We have included all charges provided to us by the property.

Optional Extras

  • Valet parking fee: USD 55.69 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and debit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.

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